Revive strives to provide the best possible service and communication throughout all phases of all projects. We are aware, however, that building projects are not completed without some issues, and that as a local resident, client or other person involved, you may not always be satisfied with our services.
To respond to your complaints, questions or comments, we have set up the revive ombudsman service.
For what types of issues can you contact the ombudsman service?
The revive ombudsman service is there to answer all your first-line complaints or questions. Do you just need information? For this too, you can contact the revive ombudsman service. The specific aim of the ombudsman service is to help you and guide you to the right parties.
The ombuds service
As Social Impact Developer, Susanne has been appointed ombudsperson within revive. As such, she will listen to your complaints or concerns. Although she is part of the revive team, she will handle your issue completely independently. No one will interfere or influence the handling of your complaint.
Contact details
You can reach Susanne by:
– email: ombudsvrouw@revive.be
– telephone: 09 395 50 20
She will do everything she can to help you as quickly as possible.
